Real People. Real Answers.
Every customer is supported by a real member of our team - not just an automated chatbot. We take the time to understand your project, check the details with our technical team when needed, and help you find the right solution.
Customization
Please email us at [email protected] and inquire about your customization request. Our customer care team can advise if the customization is possible, and any costs associated with the customization (if applicable). Once confirmed, you can place the order and send us an email with the order ID to confirm the final customization request. Things that we can usually customize include finish of the fixture, hanging lengths, size/number of lights, light color, dimmable options and more. For bulk orders, we can also accommodate more complex customizations, such as the design itself.
Size Guide
Please refer to our Chandelier Size Guide to ensure the chandelier will be a suitable fit for your room.
Bulk Purchase Discounts
We offer attractive volume discounts for bulk orders, with the discount rate varying based on the order volume. We are the designer and manufacturer, we supply our lighting products to individual consumers, as well as interior designers, real-estate project managers, and lighting distributors. In addition, we provide OEM & Private Label services, including custom labeling, branded packaging, and product customization (subject to MOQ). This allows you to tailor our products to your brand requirements, ensuring a seamless fit with your existing product range.
Rigorous Quality Control
To ensure lasting beauty, each fixture undergoes rigorous anti-rust testing in humid, salt-spray conditions - far beyond the standard for everyday indoor use. This guarantees that your light will keep its elegance and strength, even in demanding environments.
Endurance Testing: Critical hardware is tested for up to 250,000 cycles, ensuring long-term resilience and durability.
Anti-Rust Durability: Hardware for outdoor lights is subjected to an 500-hour wet condition test, proving its unmatched resistance to rust and corrosion.
Shipping
The item is currently in stock and ready to ship.
You can expect your package to arrive in 2-4 weeks depending on the shipping method, product(s), and your location. If you buy multiple fixtures we may ship in multiple boxes.
Express Shipping: 5-10 business days (FedEx, UPS, DHL)
Standard Free Shipping: 2-4 weeks (USPS, Canada Post, Royal Mail, Australia Post, Other Local Courier)
We offer free worldwide shipping and complimentary customs duty coverage for orders shipped to the US, Canada, Europe, and Australia, so in most cases, you won’t need to pay anything extra. If you’re in a different region, please feel free to reach out to us at [email protected].
For more information view our full Shipping Policy here.
Installation
We provide the installation instructions in the tracking information email for each chandelier. For a general overview of the installation process, please refer to our informative article How to Hang a Chandelier Ultimate Guide 101 or How to Install Crystal Chandeliers. To ensure your safety, we always recommend hiring an electrician to install your lighting.
Maintenance
Metal: Avoid placing lamps in environments with high humidity or temperature, such as air-conditioned or heated rooms, to prevent rust and extend their lifespan.
Stone: For materials like marble or onyx, clean any stains promptly to prevent them from penetrating the stone and leaving permanent marks.
Crystal/Glass: Use a feather duster or a soft, damp cloth to gently wipe down the surface, preserving the clarity of the crystal or glass.
Fabric: Use a feather duster or similar tool to remove dust. Avoid washing with water to prevent damage.
Returns
Your satisfaction is our top priority, which is why we proudly offer a 60-day money-back guarantee.
Exchanges
If for any reason you would like to exchange your product, please contact us first and we will guide you through the steps.
For more information on view our full Refund & Exchange Policy here.
If you need any assistance, please reach out to us at [email protected] and we are more than happy to assist you!
K***a
The two tier chandelier looks stunning in my living room.
T***s
I’m really really happy with it. Everybody who sees it thinks that it’s worth at least $10,000. I don’t tell them that I only pay $2,000! It’s really worth buying from so free and they have great customer service
C***y
The packages were shipped and delivered on time. After a few weeks, we asked our contractor to install. As shown in the picture, the Chandelier looked great. I am happy with the purchase. Highly recommended.
Z***u
Beautiful Beautiful beautiful!
L***e
I am very happy with my crystal pendant. Installing the crystals was a bit tedious but I’m very happy with the final result. It’s a beaut.
T***g
Look so elegant in my living room
M***o
It was more than I expected. It was easy to hang. I did it by myself. It is beautiful. I get so many compliments. I am very happy. I will be ordering more nights from
R***y
This light is everything! I ordered the medium size on but I wish I would have gotten the larger one.. but overall it’s a beauty
L***n
The light is beautiful and it was easy to install.
X***a
It’s just so grand and lifted up our entire room once it went up. It’s absolutely grand and completely transformed our room once it was installed. The only issue was that installation wasn’t easy, it took three people to hold and hang it. But the result is so worth it. I couldn’t believe how different the same space could look with just a chandelier. This is one of the best decisions I’ve made, and I’m so proud of it that I’ve already ordered four more chandeliers!
P***k
Great buy for the money. Wish they were slightly larger.
H***a
I’ve been buying from Lewoer lighting for a while now. They don’t disappoint.
Z***g
Definitely Recommend
O***m
These beautiful wall sconces came faster then expected. Packaged perfectly, our electrician installed it quick and easy, the crystals are high quality. Everything about this was a good experience. Will definitely buy from them again.
K***e
Loved this chandelier, and even though we were missing several crystals at first, we contacted their outstanding customer service and received the missing details. it is a WOW effect in our dinning room now.
A***y
It’s very nice. Easy to install and looks worth more than we paid.
I***s
The chandelier is gorgeous! It’s perfect for our space. We are very pleased with our purchase.
S***u
Lights look beautiful if there is a problem customer service are very responsive. Highly recommend.
D***e
The light is perfect and exactly what I was looking for. Only took about 1 hour to put together and install. definitely worth it!
D***a
Beautiful, high-quality light fixture with a modern, elegant design. The crystal shades give off a warm, upscale glow and instantly elevate the space. Easy installation and great value for the price. Highly recommend!
V***r
It comes with extra bulbs, and I installed it on a dimmer. The bulbs are dimmable and are around 3000K in color temperature. I do wish they were a slightly warmer 2700–2400K, as they lean a bit yellow, but that’s a pretty minor issue since I can always replace the bulbs later. I also reached out to their customer care for a ceiling adapter, and they responded promptly. Overall, I’m really happy with the purchase, and now I can’t wait to have people over so I can show it off.