How Do I Customize My Order?
Please email us at [email protected] and inquire about your customization request. Our customer care team can advise if the customization is possible, and any costs associated with the customization (if applicable). Once confirmed, you can place the order and send us an email with the order ID to confirm the final customization request. Things that we can usually customize include finish of the fixture, hanging lengths, size/number of lights, light color, dimmable options and more. For bulk orders, we can also accommodate more complex customizations, such as the design itself.
Do You Offer Discounts for Bulk Purchases?
Absolutely, we offer attractive discounts for bulk purchases, with the discount rate varying based on the order volume. We are the designer and manufacturer, we serve our lights to individual consumers, as well as interior designers, real-estate project managers, and lighting distributors. In addition, we provide comprehensive private labeling services. This allows you to tailor our products to your brand requirements, ensuring a seamless fit with your existing product range.
Shipping:
The item is currently in stock and ready to ship.
You can expect your package to arrive in 2-3 weeks depending on the shipping method, product(s), and your location. If you buy multiple fixtures we may ship in multiple boxes.
Express Shipping: 5-10 Business Days (FedEx, UPS, DHL)
Standard Shipping: 10-20 Business Days (USPS, Canada Post, Royal Mail, Australia Post, Other Local Courier)
For more information view our full Shipping Policy here.
Installation:
Please refer to our Chandelier Size Guide to ensure the chandelier will be a suitable fit for your room.
Most of our Chandeliers are straightforward to set up and come with an installation guide manual in every package. For a general overview of the installation process, please refer to our informative article How to Hang a Chandelier Ultimate Guide 101 or How to Install Crystal Chandeliers. To ensure your safety, we always recommend hiring an electrician to install your lighting.
Returns:
Your satisfaction is our number one priority, which is why we are proud to offer a 60-day money-back guarantee.
Exchanges:
If for any reason you would like to exchange your product, please contact us first and we will guide you through the steps.
For more information on view our full Refund & Exchange Policy here.
If you need any assistance, please reach out to us at [email protected] and we are more than happy to assist you!
I***n
Very Good Light Supplier fast shipment and item as described
M***a
The quality is great and it looks really nice. Shipping to Canada is fast.
R***a
Beautiful lamp! Was worth all waiting. I bought the 1,20 one and she is beautiful.
Customer
Very lovely easy to put together fast shipping love ittttt ❤️ im gonna buy another one for sure !! The team very helpful
M***B
Very cute same as photo fast shipping ❤️❤️❤️❤️❤️
S***n
Awesome product, arrived on time , great customer support. Thanks a million
J***n
maravilloso
A***r
We are very satisfied with this feather lamp with 45 feather pieces at a height of 1.20 meters. We will buy again.
A***r
The service of this lighting store is great The best shopping experience I have ever! Instant response from the support care, and always keep communication! I recommend them!
E***r
A miracle table lamp. Super packed and very glamorous
З***-
Great communication, the item is excellent!! I really wanted a tree trunk, and this light fit all the cards – this is perfect. Thank you.
Customer
It’s exactly as in the picture
U***l
Great Item. Fast shipping.
I***e
Super,all like the picture
2***r
Nothing to say, perfect as in the photo
Щ***-
It’s soft, modern, and warm. My family likes it! We are happy with everything!
F***c
Very nice feather very good quality, chic table lamp, I love it so much!
N***n
I recommend this light, the customer care is nice and patient, they provided a few extra feathers in case I need it in the future. We love it so much!
F***r
Gorgeous and just like the photos. Great service and way quicker delivery than what was originally stated !
M***e
That's great. It's even more beautiful than I thought it would be.
H***z
Gorgeous floor lamp, we highly recommend it!
K***a
I didn’t expect it to be so beautiful! I love it so much thank you!