How Do I Customize My Order?
Please email us at [email protected] and inquire about your customization request. Our customer care team can advise if the customization is possible, and any costs associated with the customization (if applicable). Once confirmed, you can place the order and send us an email with the order ID to confirm the final customization request. Things that we can usually customize include finish of the fixture, hanging lengths, size/number of lights, light color, dimmable options and more. For bulk orders, we can also accommodate more complex customizations, such as the design itself.
Do You Offer Discounts for Bulk Purchases?
Absolutely, we offer attractive discounts for bulk purchases, with the discount rate varying based on the order volume. We are the designer and manufacturer, we serve our lights to individual consumers, as well as interior designers, real-estate project managers, and lighting distributors. In addition, we provide comprehensive private labeling services. This allows you to tailor our products to your brand requirements, ensuring a seamless fit with your existing product range.
Shipping:
The item is currently in stock and ready to ship.
You can expect your package to arrive in 2-3 weeks depending on the shipping method, product(s), and your location. If you buy multiple fixtures we may ship in multiple boxes.
Express Shipping: 5-10 Business Days (FedEx, UPS, DHL)
Standard Shipping: 10-20 Business Days (USPS, Canada Post, Royal Mail, Australia Post, Other Local Courier)
For more information view our full Shipping Policy here.
Installation:
Please refer to our Chandelier Size Guide to ensure the chandelier will be a suitable fit for your room.
Most of our Chandeliers are straightforward to set up and come with an installation guide manual in every package. For a general overview of the installation process, please refer to our informative article How to Hang a Chandelier Ultimate Guide 101 or How to Install Crystal Chandeliers. To ensure your safety, we always recommend hiring an electrician to install your lighting.
Returns:
Your satisfaction is our number one priority, which is why we are proud to offer a 60-day money-back guarantee.
Exchanges:
If for any reason you would like to exchange your product, please contact us first and we will guide you through the steps.
For more information on view our full Refund & Exchange Policy here.
If you need any assistance, please reach out to us at [email protected] and we are more than happy to assist you!
H***r
It is so beautiful! Fast delivery and the shop responds quickly when replying to my questions. I strongly recommend the shop. I will recommend it to my friends
H***r
They are really beautiful, everything is good when used, and the logistics are fast.
I***r
Splendid results that this lamp with MULTI possibilities with touch control. We are delighted by this second one ….Thanks to the designer!
H***r
My friends like it very much. I recommend them. They are beautiful and well-packaged. A wonderful gadget with a remote control. Super fast transportation: 9 days.
I***r
The lights are charming. You can select color and intensity by remote control or touch, and make them run automatically or fade. This is a very beautiful gift!! I’m glad!!
I***r
Everything came in good condition, looks just like the pictures and I’m very glad with this purchase, came in two/three weeks
K***r
Exactly as shown in AD! The top where it touches to change color is white. Love it because thought was Black when watching the video. I am very happy with the purchase, all working very well!
F***g
Thank God the shipment arrived today thanks to the shop and thank the shipping company and the product is good.
B***B
Fast delivery. Came well-packed and it’s really pretty!
2***r
It’s wonderful how much light this thing produces! I really like it! This lamp makes me so happy! It radiates such beautiful light! The sensor isn’t working for me, so I can’t adjust the intensity of the remote control. The sensor doesn’t react as soon as I turn it on, then it does, then it stops. I haven’t figured it out yet. It’s a plastic lamp. It’s simple to use, as it charges via USB without the use of a cord. I have no outlet where I want to put it, so that’s good. I wonder how much power it will absorb. You should order more and give them to your friends!
F***e
Tried to use a wire that already had, but was not uploaded. Have to use the wire that comes with it! Works straight! Both control as the touch!
A***r
Quick delivery, the package is a little bit crushed. Overall it is a beautiful light, and works like a charm.
N***d
I love it it looks amazing! The remote touch and quick charging make my day.The delivery was very fast
Customer
Came as described. Just make sure to remove the top layer of protective film. The film is a little bit difficult to take off, but looks nice underneath. Looks like brushed metal effect. Overall, a happy purchase.
O***a
Very nice, cute lamp. It has four colors.
S***a
Perfect
S***e
A little disappointed, because I thought it was shining as on the video, but works well.
Customer
The lamp is gorgeous. There are no extra wires. Shipping was fast. It has three modes, the light is pleasant for the eyes.
A***a
The box came crumpled but the lamp is whole. Very beautiful
G***r
It arrived sooner than I expected, looks just as advertised, good job!
Customer
Arrived in 12 days. Am satisfied and I want to order even more.
J***r
Fast shipping and fast delivery. This lamp’s battery can last 4 or 5 hours. USB charging is fast.
3***r
It is very convenient! No wires and easy to place. I will order more!