How Do I Customize My Order?
Please email us at [email protected] and inquire about your customization request. Our customer care team can advise if the customization is possible, and any costs associated with the customization (if applicable). Once confirmed, you can place the order and send us an email with the order ID to confirm the final customization request. Things that we can usually customize include finish of the fixture, hanging lengths, size/number of lights, light color, dimmable options and more. For bulk orders, we can also accommodate more complex customizations, such as the design itself.
Do You Offer Discounts for Bulk Purchases?
Absolutely, we offer attractive discounts for bulk purchases, with the discount rate varying based on the order volume. We are the designer and manufacturer, we serve our lights to individual consumers, as well as interior designers, real-estate project managers, and lighting distributors. In addition, we provide comprehensive private labeling services. This allows you to tailor our products to your brand requirements, ensuring a seamless fit with your existing product range.
Shipping:
The item is currently in stock and ready to ship.
You can expect your package to arrive in 2-3 weeks depending on the shipping method, product(s), and your location. If you buy multiple fixtures we may ship in multiple boxes.
Express Shipping: 5-10 Business Days (FedEx, UPS, DHL)
Standard Shipping: 10-20 Business Days (USPS, Canada Post, Royal Mail, Australia Post, Other Local Courier)
For more information view our full Shipping Policy here.
Installation:
Please refer to our Chandelier Size Guide to ensure the chandelier will be a suitable fit for your room.
Most of our Chandeliers are straightforward to set up and come with an installation guide manual in every package. For a general overview of the installation process, please refer to our informative article How to Hang a Chandelier Ultimate Guide 101 or How to Install Crystal Chandeliers. To ensure your safety, we always recommend hiring an electrician to install your lighting.
Returns:
Your satisfaction is our number one priority, which is why we proudly offer a 60-day money-back guarantee. For more information on how to start a return, please refer to our full Refund Policy.
Exchanges:
If for any reason you would like to exchange your product, please contact us first and we will guide you through the steps.
For more information on view our full Refund & Exchange Policy here.
If you need any assistance, please reach out to us at [email protected] and we are more than happy to assist you!
D***i
Very nice product. 2 colors, Thank you, Lewoer!
F***r
Beautiful, the rendering is up to my expectations. I recommend the Hermes wall lamp: very modern
J***k
I really like the simple and nice design
Customer
Super product
I***n
it looks great
I***z
Perfect chandelier. The color of the light changes every time when you turn it on.
O***y
My Hermes wall light has been received. Satisfied with the quality!
V***o
Quality designer lamp.
A***o
We love it!!
M***a
The Hermes lamp came very quickly, perfectly packed. Recommend
A***v
The overall impression of buying is a solid four. Packaged well. But the light does not catch the eyes or is not obvious on the wall. Assembly is easy. Nothing complicated. It is easy to change the bulb. The control unit is also easy to replace. I think it will serve for many years.
M***o
A little bit confusing when installing with the manual, but the video saved us! it is a nice light.
3***r
Beautiful light, three modes, the brightest turn on after the third consecutive power key switch.
T***a
Perfect.
A***a
The lamp looks great!
R***v
Great Wall sconce. Thank you very much, lewoer. Delivered directly to the apartment.
Customer
The Hermes light is very pretty ^^
E***o
The color of the light doesn’t go well with my decor… But the quality is good
V***n
Nice lamp, like it very much! recommend!
E***a
The order came quickly. Light is easy to put together. Beautiful on the wall. Nice light.
Customer
The product arrived quickly within a week. Nicely packed and protected. Just like in the picture. I would recommend the shop and the product.
A***n
Good product, it’s perfect.
R***r
Chic lamp, looks very cool on the wall!
6***r
Came in four days. Perfect. Everything works, there are no complaints about quality
A***y
Very high-quality product. Looks even better than in the photos. This lamp is very stylish and modern and will be a beautiful addition to any home.
S***n
Everything checked out fine. Good product!
E***a
They were well-made. The parcel arrived in two weeks, it was well-packed in foam and in good condition. I’ll be purchasing more in the future! very modern design!
R***r
This Hermes wall lamp is unbelievably beautiful! The package arrived quickly. Everything is great. I recommend lewoer and this model to everyone! Thank you!
V***k
Well packed, it looks good too, I will hang it soon, I hope it will work