How Do I Customize My Order?
Please email us at [email protected] and inquire about your customization request. Our customer care team can advise if the customization is possible, and any costs associated with the customization (if applicable). Once confirmed, you can place the order and send us an email with the order ID to confirm the final customization request. Things that we can usually customize include finish of the fixture, hanging lengths, size/number of lights, light color, dimmable options and more. For bulk orders, we can also accommodate more complex customizations, such as the design itself.
Do You Offer Discounts for Bulk Purchases?
Absolutely, we offer attractive discounts for bulk purchases, with the discount rate varying based on the order volume. We are the designer and manufacturer, we serve our lights to individual consumers, as well as interior designers, real-estate project managers, and lighting distributors. In addition, we provide comprehensive private labeling services. This allows you to tailor our products to your brand requirements, ensuring a seamless fit with your existing product range.
Shipping:
The item is currently in stock and ready to ship.
You can expect your package to arrive in 2-3 weeks depending on the shipping method, product(s), and your location. If you buy multiple fixtures we may ship in multiple boxes.
Express Shipping: 5-10 Business Days (FedEx, UPS, DHL)
Standard Shipping: 10-20 Business Days (USPS, Canada Post, Royal Mail, Australia Post, Other Local Courier)
For more information view our full Shipping Policy here.
Installation:
Please refer to our Chandelier Size Guide to ensure the chandelier will be a suitable fit for your room.
Most of our Chandeliers are straightforward to set up and come with an installation guide manual in every package. For a general overview of the installation process, please refer to our informative article How to Hang a Chandelier Ultimate Guide 101 or How to Install Crystal Chandeliers. To ensure your safety, we always recommend hiring an electrician to install your lighting.
Returns:
Your satisfaction is our number one priority, which is why we are proud to offer a 60-day money-back guarantee.
Exchanges:
If for any reason you would like to exchange your product, please contact us first and we will guide you through the steps.
For more information on view our full Refund & Exchange Policy here.
If you need any assistance, please reach out to us at [email protected] and we are more than happy to assist you!
T***o
Great lights! This is my years of shopping experience, and I love Lewoer! The staff said they can customize any length for me, which is great. Fast delivery without any accidents. The package was delivered to the door. The light is beautiful! Thank you.
R***r
Very nice lamp and very good communication with the shop, staff is very responsive and follows up the shipment until he makes sure everything is going smooth. I definitely recommend them!
O***E
Superior quality material and a polished finish, exactly as advertised. The customer care team promptly addressed my inquiries. Shipping to Brazil was quite fast. Overall, highly recommended!
M***t
Works great, is what I want
S***z
I received the goods quickly and the installation was very easy.nice
Д***а
The product is super, the packaging is fire, everything came whole!!! I will order more!
Б***а
Arrived ahead of time, the courier delivered in time, all whole
V***n
Wonderful ! the lamp arrived quickly, perfectly packaged! the support answered all questions very quickly, thank you very much!!
S***s
Delivery speed and packaging quality are very excellent
M***a
The pendant looks great! I will order two more. Grouped together, the three lights would look stunning.
Customer
I purchased it to furnish a rental property, and the light looks very unique, so I bought several.
Customer
I received the items from the shop in great condition. I had them installed right away and found myself liking them more and more.
E***a
The 30cm size is a little bit small, I should have gone for a bigger one. The support team was really patient and professional, answering all my questions about shipping and everything else. Thank you so much!
Customer
The packaging is very intact, and I also provided an installation instruction. The customer care is quite patient
Customer
I ordered a style that arrived quickly, and then I ordered a black chassis with a white light body. The staff patiently explained to me, and the results were very good, and the logistics were also fast
O***i
I’m absolutely love this lamp — it’s perfect!!! It’s exactly as pictured, if not better!!!!! The support was on hand to answer all my questions — and I had many. They were so courteous and professional. The shipping was fast, and it arrived undamaged. I highly recommend!
Customer
Too quality beautiful light thank you to the shop
Customer
I received the product, I like it very much, the logistics is fast, the packaging is very good, the customer service attitude is positive, and any questions will be answered
D***n
The chandelier is very beautiful and the installation effect is very good
Customer
Very good! I like them! They are so beautiful! Highly recommend!
Customer
My home is still being renovated, and I was originally saying I wanted to buy a white one. However, I decided to change it to a different color. After waiting for a few days for the merchant to prepare it, I received the goods in 10 days, and it looked good upon arrival. I like it.
Customer
We bought a lot for our project. The quality is good. We give it two thumbs up!
Customer
Exactly as described and with excellent packaging. Delivery a little longer than expected, remaining excellent!!
Customer
Like this style very much, I am also an old fan of the shop, I specially bought two colors to compare, there is still no big difference, and the beige one made me wait for a little bit longer, so I recommend buying White later.
A***t
Everything in order, recommended the light!
S***y
Good communication with support.
Б***а
Thank you very much! Perfectly packed! Delivered quickly!
Б***а
Very satisfied, perfectly packaged the product exceeded all expectations! Well done!
S***y
Top quality nice lamp.
М***а
Good interior lamps, interesting design, very light. Bought for the decoration of the rest room in the bath.
Д***а
Very good suspensions for my moneyBeautiful
M***e
Perfect delivery! Nice lamp!
Customer
Excellent quality .. Exceeds expectations
R***r
The quality of the lamps is poor, poorly painted.
Customer
Great item and great team! Everything arrived as described, even better. Support is fast and ready to answer any questions. I will definitely buy again from this lighting store, highly recommended!
Customer
Very good, I like it. The people around me have all bought it, which is very recommended, and the logistics are also very fast
Customer
Amazing