Step into a world of grandeur with the Venus Modern Staircase Chandelier, a true masterpiece in the realm of indoor lighting. Venus features a breathtaking cascade of small, finely crafted marbles, each emitting a warm, welcoming glow that transforms any staircase into a pathway of opulence.
The elongated structure of the Venus Chandelier is meticulously crafted for staircases, ensuring flawless integration into your home’s architecture. Prepare to be enveloped in the ultimate luxury as the Venus Modern Staircase Chandelier brings a new level of elegance to your home, turning everyday moments into experiences of pure beauty and style.
Venus is hard-wired onto the ceiling with a ceiling base.
Is Venus a dimmable product?
Yes, our Venus chandelier is compatible with dimmer switches, so you can dim the chandelier with your dimmer.
Do you offer any other material options for Venus?
The standard material of our Venus chandelier is Marble. Beginning May 1st, 2024, we introduce the option to customize the Marble to a Resin option for a lower budget. If you prefer the Resin Venus, you are welcome to reach out to us at [email protected], we will be happy to help.
How to distinguish between Marble and Resin?
Marble has a smooth, cool, and luxurious texture with natural veining. It’s heavy, cut from large blocks, and each piece is unique. The resin version is lighter, with more consistent and controlled patterns.
Marble:
Heavy with a smooth, cool texture
The patterns are natural. You won’t be able to find two identical marble lampshades because each one has a unique pattern.
Resin:
Lighter in weight than marble, but still feels solid and substantial, and has a warmer texture.
The patterns/veins are more consistent and controllable.
Can I adjust the hanging length for the Venus chandelier?
Yes! The hanging length of Venus Chandelier is adjustable. You can adjust the hanging length of each individual light according to your preference. The maximum hanging length varies depending on the size you choose. You may refer to the dimensions info above for the hanging wire length for your selected size. If you need to extend the hanging length, please reach out to us at [email protected], we will customize it for you for free.
Can I request customizations for the Venus chandelier?
The Venus Chandelier is available in different colors, sizes, and light colors. If you require customizations, please reach out to us at [email protected]. Our customization options include the chandelier finish, the shape of the chassis (round vs rectangle), the hanging length extension, and the number of lights.
Why does my Venus marble fixture look different from the one I saw in the photos?
Marble is a natural stone, meaning each piece is formed under unique geological conditions. The variations in color, veining, and pattern are what make each marble fixture one-of-a-kind. These natural differences are not flaws but rather characteristics that add to the beauty and uniqueness of your fixture.
Can I Install Venus on an angled/slanted ceiling?
Yes, you can install Venus on a slanted ceiling. If you have any concerns or require recommendations, please reach out to us at [email protected].
Please refer to our Chandelier Size Guide to ensure the chandelier will be a suitable fit for your room.
Customization:
Please email us at [email protected] and inquire about your customization request. Our customer care team can advise if the customization is possible, and any costs associated with the customization (if applicable). Once confirmed, you can place the order and send us an email with the order ID to confirm the final customization request. Things that we can usually customize include finish of the fixture, hanging lengths, size/number of lights, light color, dimmable options and more. For bulk orders, we can also accommodate more complex customizations, such as the design itself.
Bulk Purchase Discounts:
We offer attractive discounts for bulk purchases, with the discount rate varying based on the order volume. We are the designer and manufacturer, we serve our lights to individual consumers, as well as interior designers, real-estate project managers, and lighting distributors. In addition, we provide comprehensive private labeling services. This allows you to tailor our products to your brand requirements, ensuring a seamless fit with your existing product range.
Rigorous Quality Control:
Every product undergoes multiple stages of testing, from anti-rust checks in wet conditions to 72-hour continuous operation tests, guaranteeing exceptional performance.
Endurance Testing: Critical hardware is tested for up to 250,000 cycles, ensuring long-term resilience and durability.
Anti-Rust Durability: Hardware for outdoor lights is subjected to an 8-hour wet condition test, proving its unmatched resistance to rust and corrosion.
Shipping:
The item is currently in stock and ready to ship.
You can expect your package to arrive in 2-3 weeks depending on the shipping method, product(s), and your location. If you buy multiple fixtures we may ship in multiple boxes.
Express Shipping: 5-10 Business Days (FedEx, UPS, DHL)
Standard Shipping: 10-20 Business Days (USPS, Canada Post, Royal Mail, Australia Post, Other Local Courier)
Starting April 1st, 2025, we’ll offer complimentary customs duty coverage for orders shipped to the US, Canada, Europe, and Australia, so in most cases, you won’t need to pay anything extra. If you’re in a different region, please feel free to reach out to us at [email protected].
Installation:
Most of our chandeliers are easy to install and include a detailed installation guide in every package. We will also send the installation instructions in the tracking information email. For a general overview of the installation process, please refer to our informative article How to Hang a Chandelier Ultimate Guide 101 or How to Install Crystal Chandeliers. To ensure your safety, we always recommend hiring an electrician to install your lighting.
Maintenance:
Metal: Avoid placing lamps in environments with high humidity or temperature, such as air-conditioned or heated rooms, to prevent rust and extend their lifespan.
Stone: For materials like marble or onyx, clean any stains promptly to prevent them from penetrating the stone and leaving permanent marks.
Crystal/Glass: Use a feather duster or a soft, damp cloth to gently wipe down the surface, preserving the clarity of the crystal or glass.
Fabric: Use a feather duster or similar tool to remove dust. Avoid washing with water to prevent damage.
Returns:
Your satisfaction is our number one priority, which is why we are proud to offer a 60-day money-back guarantee.
Exchanges:
If for any reason you would like to exchange your product, please contact us first and we will guide you through the steps.
For more information on view our full Refund & Exchange Policy here.
If you need any assistance, please reach out to us at [email protected] and we are more than happy to assist you!
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