How Do I Customize My Order?
Please email us at [email protected] and inquire about your customization request. Our customer care team can advise if the customization is possible, and any costs associated with the customization (if applicable). Once confirmed, you can place the order and send us an email with the order ID to confirm the final customization request. Things that we can usually customize include finish of the fixture, hanging lengths, size/number of lights, light color, dimmable options and more. For bulk orders, we can also accommodate more complex customizations, such as the design itself.
Do You Offer Discounts for Bulk Purchases?
Absolutely, we offer attractive discounts for bulk purchases, with the discount rate varying based on the order volume. We are the designer and manufacturer, we serve our lights to individual consumers, as well as interior designers, real-estate project managers, and lighting distributors. In addition, we provide comprehensive private labeling services. This allows you to tailor our products to your brand requirements, ensuring a seamless fit with your existing product range.
Shipping:
The item is currently in stock and ready to ship.
You can expect your package to arrive in 2-3 weeks depending on the shipping method, product(s), and your location. If you buy multiple fixtures we may ship in multiple boxes.
Express Shipping: 5-10 Business Days (FedEx, UPS, DHL)
Standard Shipping: 10-20 Business Days (USPS, Canada Post, Royal Mail, Australia Post, Other Local Courier)
For more information view our full Shipping Policy here.
Installation:
Please refer to our Chandelier Size Guide to ensure the chandelier will be a suitable fit for your room.
Most of our Chandeliers are straightforward to set up and come with an installation guide manual in every package. For a general overview of the installation process, please refer to our informative article How to Hang a Chandelier Ultimate Guide 101 or How to Install Crystal Chandeliers. To ensure your safety, we always recommend hiring an electrician to install your lighting.
Returns:
Your satisfaction is our number one priority, which is why we are proud to offer a 60-day money-back guarantee.
Exchanges:
If for any reason you would like to exchange your product, please contact us first and we will guide you through the steps.
For more information on view our full Refund & Exchange Policy here.
If you need any assistance, please reach out to us at [email protected] and we are more than happy to assist you!
C***t
Superb quality! Nice and sturdy. Love the designs. Exactly like the photo! Thank you!!!
Customer
The Echo light is outstanding! It’s perfect The delivery was quick, taking only 9 days to arrive. I’m grateful, life is a blessing and should be enjoyed each day.
Customer
It arrived so quickly and was well packaged 🙂
D***y
I like it, the quality is decent, there are no dents or dings.
К***а
The quality of the Echo Pendant light is good, I will update you soon!
O***a
Excellent lamp. It looks cool. No damage, high quality finish. Have not connected yet, I hope it will work)) I recommend!
O***o
Love, love, love!!! Well made, minimal and LOTS of light. Echo is the only light you’ll need above your table, counter or hall.
C***h
UPS delivery, 1 week to Canada. The style is relatively simple and easy to clean, not easy to accumulate dust. recommend!
Customer
Very warm light looks very comfortable, very enjoyable. The hanging wire can be adjusted to the height I need, which is nice. Very fast delivery, UPS directly deliver it to my home, I recommend
Customer
Customized well! Excellent packaging and fast delivery.
R***r
Everything was good for a month. No damage occurred. I am satisfied with the light. I recommend it.
Customer
Great product, amazing communication and very fast shipping. Would highly recommend.
Customer
It’s very fast within week days! Excellent quality ובדיוק like שבתמונה! Strongly recommend
l***d
This chandelier was designed to be modern, sleek, and dimensional, and it complements the interior style of my restaurant perfectly, which I really appreciate.
D***s
Highly Recommend, Very good quality and super fast shipping !
l***r
The product matches the description and works very well. It was shipped quickly and arrived in just 9 days. I believe the quality is good and it looks exactly as advertised. It was also very well packaged. I highly recommend it.
f***i
amazing
С***а
Great chandelier! It’s stylish and sleek, exactly what I needed. It was well-packaged too. I’ll update the review once it’s installed. The shipping was incredibly fast and the product is fantastic. Highly recommend!
Customer
Super je recommande
S***i
Perfect, fast shipping
K***y
Lamp was sent very quickly, received within 1 week. Also good customer service.
f***i
Very good
A***l
Very quick delivery and the light looks great. The cable length worked out ok. I got the one with the remote but if you don’t need it you can just get the warm light.
Customer
Looks amazing, thank you .
Customer
Lamp is great, the first one had came with small damage on edge, support is awesome, responded quickly and shipped a new one.
A***n
it’s good! thanks.
A***a
I highly recommend this! The lamp arrived well-packed and very fast, and everything works perfectly. It’s beautiful! I definitely recommend lewoer and it won’t be my last purchase from this lighting store!
d***.
Perfektne. Vyborne vyhotovene.
J***k
It’s delivered earlier than I expected. The quality is very good. Thank you!
О***г
Great lamp! Fast delivery. Easy to mount. Looks great, solidly built, good details, I am happy!
R***d
It’s beautiful… delivered quickly packed well… We can’t praise it enough!